Frequently Asked Questions
Everything you need to know about shopping with MOCO Boutique
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Processing times are usually 1-2 business days before the package leaves our warehouse.
What is your return policy?
We accept returns on unworn items with tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' or 'Clearance' cannot be returned or exchanged.
Do you offer international shipping?
Currently, MOCO Boutique ships to the United States and Canada. We are working on expanding our shipping zones to more international destinations in the near future.
How do I know which size to order?
Each product page features a specific size chart and fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking our 'True to Size' indicators.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or change your order within 30 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay and Sezzle.